Draft. Not legal advice. Have this reviewed by a lawyer and settle the bracketed points before publishing.
Privacy policy
This policy explains what Wasserstoff Innovations & Learning Labs Private Limited ("Lores", "we") collects when you use this website and our service, and what we do with it.
What we collect
- What you send us: the link or document you submit, your work email address and the team you select.
- What we read to make your film: the page you point to and the public pages around it, or the document you upload.
- Account and billing details if you become a customer. Card payments are handled by our payment provider; we do not store card numbers.
- Website visits: this website does not run analytics or advertising trackers. Its typefaces are served by Google Fonts, which receives your IP address when the page loads.
How we use it
- To make, deliver and update your films.
- To save your brand system (palette, type and tone) so later films start from it.
- To contact you about your request or account.
- To train Lores' own AI models, as described below.
We do not sell your information.
AI processing
Lores is run by AI. Your material is processed by AI model providers acting on our behalf in order to produce your films. These providers include, but are not limited to, Google (Gemini), OpenAI, Alibaba Cloud (Qwen), Higgsfield and Kling.
Training. The material you send us, and the films made from it, are used to train Lores' proprietary models. We do this to reduce the cost of the service and to raise the quality of the films. [Confirm with your lawyer: the consent this needs, whether customers can opt out, and what each provider's terms allow it to do with the material.]
Who we share it with
Service providers who help us run Lores, such as hosting, AI model, email and payment providers, under agreements that limit their use of your information. Messages sent through the contact form on our website are delivered to us through Telegram. We use Hotspot to understand how visitors use our website: it records page visits, clicks, scrolling and a replay of each visit, and keeps a visitor identifier in your browser's local storage. What you type into our contact form is masked and not recorded. [List hosting, email and payment providers once chosen.]
How long we keep it
The material you submit is kept for no more than 90 days and is then deleted. Models already trained on it are not retrained when it is deleted. [Confirm: how long finished films, saved brand systems and account records are kept. Updating a film later needs its project files, so these may need a longer period than 90 days.]
Your choices
You can ask us for a copy of your information, to correct it or to delete it, by writing to hello@lores.video. We answer requests under the laws that apply to you, including India's Digital Personal Data Protection Act, 2023. [Add the rights and the grievance officer details your lawyer requires, and GDPR terms if you sell to customers in Europe.]
Governing law
This policy is governed by the laws of India.
Contact
Wasserstoff Innovations & Learning Labs Private Limited, 802, 8th Floor, Ansal Bhawan, Kasturba Marg, Barakhamba, New Delhi 110001, India. Email: hello@lores.video.